Rhiedorrach estates

Privacy Policy

Read Our Privacy Policy

‍Last Updated: 10/05/2025

Rhiedorrach Estate ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

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1. Who We Are

Rhiedorrach Estate is based in Scotland, UK. For any data protection queries, please contact:Data Controller: Rhiedorrach Estate
Email: [Insert Estate Contact Email]
Address: 9 Glenshee Road, Braemar, Ballater, AB35 5YQ

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2. What Information We Collect

We may collect and process the following information:

  • Name, email, phone number, and enquiry details (via contact forms)
  • Booking and stay details submitted via SuperControl or FishPal platforms
  • Usage data collected via cookies, analytics tools (Google Analytics, Microsoft Clarity)
  • Any information submitted when making a reservation or enquiry on third-party systems (e.g., FishPal, SuperControl)

3. How We Collect Your Data

We collect your data when:

  • You fill out a form on our website
  • You make a booking through FishPal or SuperControl
  • You browse our website (usage data collected via cookies and analytics)

4. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Manage bookings and accommodation
  • Improve our website and customer experience
  • Maintain security and prevent fraud

5. Legal Bases for Processing

We process your data on the basis of:

  • Your consent
  • Performance of a contract (e.g. when you make a booking)
  • Legal obligations
  • Our legitimate interests in managing the estate and website effectively

6. Sharing Your Data

We do not sell or share your personal data with third parties, except:

  • With trusted booking providers (FishPal, SuperControl) when you submit data directly to them
  • When legally required by authorities

7. Data Transfers Outside the UK

All data is stored and processed within the UK. Data submitted via third-party platforms is handled under their respective privacy policies.

8. Security

We use secure systems and encryption to protect your data. Only authorised personnel have access to submitted personal data.

9. Cookies

Our website uses cookies to enhance user experience and gather anonymous analytics data. You will be given the option to accept or manage cookies upon visiting the site.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

11. How Long We Keep Your Data

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.